Supporting our clients prior, during and post implementation is just another way SAFER Systems ensures that our clients maximize the benefits of SAFER software, sensor technologies and industry best practices. SAFER’s engineering and technical support services help minimize downtime, reduce support complexity, stimulate customer learning, and aid in software feature enhancements.
Our engineering services provide initial site sensor optimization review, installation services, training and annual audits. While our technical support staff provide 24/7/365 U.S. based customer support for any technical issues that may arise.
Current customer can also navigate to the SAFER Systems Support Center to submit a ticket, follow up on a previous request and access the SAFER Support Library.
Additional Technical Support services are available online, please see the menu on the left hand side. To email customer support please click here.